Shipping policy
Shipping Policy
At Origin Decor UK, we aim to dispatch and deliver orders as quickly as possible. Delivery times may vary depending on the product, destination, courier, and other circumstances.
Delivery Times
Our typical delivery time frames are approximately:
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50% of orders: Delivered within 7 days
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30% of orders: Delivered within 12 days
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20% of orders: Delivered within 14 days
These timeframes are estimates and are not guaranteed. Occasionally, delivery may take longer due to courier delays, peak periods, weather, customs, incorrect delivery information, or circumstances outside our reasonable control.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address. Delays or additional delivery costs resulting from incorrect or incomplete information may be the customer's responsibility where permitted by law.
Delayed Orders
If your order has not arrived within the expected time frame, please contact Origin Decor UK by email with your order number. We will review the delivery status and assist where possible.
Important
Delivery times may vary between products and orders. Placing an order means you acknowledge that the delivery time frame provided is an estimated time frame rather than a guaranteed delivery date, subject to your statutory rights under applicable UK law.